Privacy Policy

Information we collect

When you submit a project request, we collect the information you provide, which may include your name, phone number, email address, project ZIP code, project type, preferred timing, and project description. Our hosting and security providers may also process basic technical information needed to deliver and protect the site.

How we use information

We use submitted information to:

• Respond to your request and discuss your project.
• Evaluate whether the project is within our services and area.
• Maintain project and customer communication records.
• Protect the form and website from spam or misuse.

Project communications

Submitting the form asks Southeast Renovations to respond about your project by phone, email, or text. It does not enroll you in recurring or automated marketing messages.

Houzz Pro and service providers

Project requests may be routed into Southeast Renovations' Houzz Pro account so our team can manage and respond to the lead. We may also use hosting, security, email, and other operational providers that process information only as needed to support our business. We do not sell project-request information to other contractors or data brokers.

Cookies and site measurement

We use Cloudflare Web Analytics for aggregate site measurement and Google Ads measurement to understand successful project enquiries. Google advertising and analytics cookie storage, enhanced conversions, and personalized advertising are disabled. Limited cookie-free technical signals may still be sent to Google. We do not send your name, phone number, email address, ZIP code, or project description to Google through conversion tracking.

Google measurement is not loaded when your browser signals Global Privacy Control or Do Not Track. Our hosting and security providers may use essential technology to protect the site. Learn more about how Google uses information from sites using its services.

Retention and choices

We keep project information only as long as reasonably needed for customer communication, business records, legal obligations, and fraud prevention. You may ask us to correct or delete information you submitted, subject to records we are required to retain.

Contact us

Questions or privacy requests can be sent to info@sreno.net or made by phone at (423) 207-3361.